IndustriesBuilt around how
the day actually runs.
A resort, a clinic and a plumbing crew each answer the phone differently. Here is what each one uses on Digivoice.
Industries
Ten businesses,
ten phone days.
Construction & home services
Crews in the field carry the business number on mobile-only seats ($24.95 to $15.95 a month), and the office keeps the desk phones.
Hospitality
After-hours and holiday calls follow the property’s hours and calendar, and one toggle reroutes the front desk for an early close.
Medical
Scheduling queues, after-hours calls to the on-call provider, and a signed Business Associate Agreement.
Auto repair & sales
Calls to the service desk wait in a queue for the next free advisor instead of ringing out to voicemail.
Pest control & lawn care
FieldRoutes offices get calls, voicemails and texts noted on the customer, and the record pops when someone answers.
Law offices
Many extensions with voicemail to email and call recording, and sub-users limited to their own lines.
Franchises & multiple locations
One console across every location, with numbers and extensions labeled by store.
Towns & utilities
Holiday calendars and after-hours routing to on-call staff, with an E911 address registered on each number.
Dental & veterinary
Reminders texted to a patient list, and a Lead Response text for callers who hang up.
Call centers
Queues with dynamic agents and queue statistics, on high-volume seats priced for heavy usage.
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