Delete and remove unneeded call recordings

Access the main dashboard and overview of services.

Manage voice services and settings.

View detailed call activities and logs.

Record and access call audio.

Find and organize call logs with search and filters.

Track service usage metrics.

Generate detailed usage reports.

Customize reports with types, sorting, and graphical analyses.

Prioritize emergency calls with special routing.

Set up call forwarding to another number.

Turn off an active call forward.

Design and modify call flow paths.

Manage ring group memberships.

Set how long a group rings before moving to the next option.

Create and manage system-wide announcements and messages.

Download existing system recordings.

Replace an old recording with a new file.

Play back any audio file in the system.

Control how your phone number appears on outbound calls.

Update display names and outbound IDs.

Generate a list of current settings or data.

Assign labels to numbers for identification.

Save a list of all numbers and their labels.

Register and update e911 service addresses.

Set up and change hold music options.

Upload new audio files for music on hold.

Listen to music on hold files.

Remove unwanted audio files from the hold music library.

Manage voicemail settings and messages.

Upload custom voicemail greetings.

Play back voicemail messages.

Delete and remove old voicemail messages.

Configure voicemail-to-email forwarding.

Change voicemail access PINs.

Analyze call queue data and trends.

​

View and manage text messages.

Send out a text message.

Monitor text messaging usage.

Manage your contacts.

Add new contacts to your address book.

Organize contacts into lists.

Create or modify contact lists.

Save and export contact lists.

Design and manage message templates.

​

Set up notifications and automatic responses.

​