Towns & utilitiesAfter-hours calls
reach the on-call crew.
Routing follows the town’s holiday calendar, a water main break reported after 5pm rings whoever is on call, and every number carries its registered E911 address.
A day at city hall
Office hours,
and everything after.
8:00am
City hall opens
Residents press 1 for utility billing or 2 for the building department.
Menus by department
11:00am
A boil notice goes out
Text the notice to every resident on the imported contact list.
Notices by text
5:20pm
A water main breaks
Time rules ring the on-call cell. The office changes that number when the rotation changes.
After-hours on call
Jul 4
The holiday
Routing reads the town’s iCal calendar, so the phones close for the holiday on their own.
Holiday calendars
E911 on every number
Each number carries its own registered emergency address, visible in the console.
Call recording
Play or download recordings from the console for 30 days.
Google reviews
From other
Digivoice customers.
“Digivoice's representative Austin, took my original call late in the evening, Came to my office the next day and had new phones and service set up in my office three days later.”
Chris P.New phones three days after the first call “When you call customer service, you actually talk to someone local, not a tech halfway around the world.”
Alex R.A business right here in Saint George
Pricing
20 staff phones:
$499.00 a month.
Priced at 20 full seats, before FCC and USF fees, sales tax and add-ons. Paging and alert lights are quoted separately. Move the sliders to your own count, or send us your current bill and we’ll match it.
Desk phone, mobile app and desktop app per extension.
$499.00/mo
Mobile app or desktop app only, no desk phone.
$0.00/mo
Monthly estimate
- Seats
- $499.00
- FCC recovery (5%)
- $24.95
- USF contributions (7%)
- $34.93
- Estimated monthly total
- $558.88
FCC recovery and USF add 12% to the seat total, and both are in this estimate. Sales tax and 911 fees are set by the state, county or country each line is in, and those governments change them from time to time. Where they apply, they’re listed on your invoice.
Bill match
Two numbers off your current invoice
FAQ
Questions towns
ask before switching.
Does every number have an E911 address?
Yes. Each number carries its own registered emergency address, visible in the console.
How far back can we play recordings?
The last 30 days, in the console. Google Drive recording sync copies them to your own Drive to keep them longer.
Who can change the on-call number?
Anyone you give console access. Sub-users can be limited to specific extensions and numbers, and the console supports two-factor login.
Do you handle paging?
Yes. Paging and alert lights are quoted with your seats.
Can we keep our phone numbers?
Yes. We port your numbers, track the port with the carrier and have the phones ready when it completes.
Is there a contract?
No. Every seat is month to month. The 2 week demo needs no card, and we match a competitor’s quote if you send us your current bill.
Free 2 week demo
Try it at city hall
for two weeks.
No card required, and no contract after it. Send this, and the Digivoice team will contact you to set up the demo.