Dental & veterinaryReminders by text,
front desk calls queued.
Reminders go to your patient list from the office number, callers get a text from the office after the call, and the front desk answers from a queue instead of letting calls ring out.
A day at the front desk
Two receptionists,
every call answered.
7:50am
Tomorrow’s reminders go out
Import tomorrow’s appointment list as a CSV and text every patient a reminder from the office number.
Reminder texts
9:10am
Both lines ringing
The next caller hears your hold music and waits for the first free receptionist instead of ringing out.
Front desk queue
12:20pm
A call at lunch
The receptionist answers from the queue, and as the call ends Lead Response texts the booking link. The patient picks a time by reply.
Lead Response
6:05pm
An emergency after close
A cracked tooth or a dog that ate a sock: time rules ring the on-call doctor’s cell.
After-hours routing
BAA signed
We sign a Business Associate Agreement with your office.
eFax
Referrals and lab results arrive through a web fax portal, for $14.95 a month per line.
Lead Response
A call at lunch,
booked by text.
Once the front desk answers from the queue, Lead Response texts the caller the office’s booking link, and the receptionist rebooks them in the same thread.
A text after every call
After the front desk answers from the queue, the caller gets a text from the office number, written once as a template.
Replies in one inbox
Both receptionists work the replies from a shared inbox, with named threads and search.
Reminders from the same number
Reminder texts go to your patient list from the office number, so replies land in the same inbox.
Dana Whitfield
to (435) 555-0142 — front desk
Thanks for calling Bright Smile Dental, Dana. Pick a cleaning time here: brightsmile.example/book
auto12:14 PMCan I move Friday's cleaning to next week?
12:15 PMYes — Mon 10/13 at 9:00 or Tue 10/14 at 3:30. Which works?
12:17 PMMonday at 9
12:17 PMBooked. We'll text a reminder the day before.
12:18 PMGoogle reviews
From other
Digivoice customers.
“Digivoice's representative Austin, took my original call late in the evening, Came to my office the next day and had new phones and service set up in my office three days later.”
Chris P.New phones three days after the first call “When you call customer service, you actually talk to someone local, not a tech halfway around the world.”
Alex R.A business right here in Saint George
Pricing
6 office phones:
$167.70 a month.
Priced at 6 full seats, before FCC and USF fees, sales tax and add-ons like texting. Move the sliders to your own count, or send us your current bill and we’ll match it.
Desk phone, mobile app and desktop app per extension.
$167.70/mo
Mobile app or desktop app only, no desk phone.
$0.00/mo
Monthly estimate
- Seats
- $167.70
- FCC recovery (5%)
- $8.39
- USF contributions (7%)
- $11.74
- Estimated monthly total
- $187.82
FCC recovery and USF add 12% to the seat total, and both are in this estimate. Sales tax and 911 fees are set by the state, county or country each line is in, and those governments change them from time to time. Where they apply, they’re listed on your invoice.
Bill match
Two numbers off your current invoice
FAQ
Questions offices
ask before switching.
Do you sign a BAA?
Yes. We sign a Business Associate Agreement with your office.
Can we text reminders from our main number?
Yes. We register your numbers for 10DLC before the first text, and opt-outs and blocked contacts are tracked for you.
Do the phones close for holidays on their own?
Yes. We connect your office calendar, and holiday closures change the phones with it.
We still get referrals by fax. Does that work?
Yes. Referrals and lab results arrive in a web fax portal, for $14.95 a month per line.
Can we keep our phone numbers?
Yes. We port your numbers, track the port with the carrier and have the phones ready when it completes.
Is there a contract?
No. Every seat is month to month. The 2 week demo needs no card, and we match a competitor’s quote if you send us your current bill.
Free 2 week demo
Try it at the front desk
for two weeks.
No card required, and no contract after it. Send this, and the Digivoice team will contact you to set up the demo.