Guides

The Digivoice Console

• Sign into the Digivoice Console13 tasks
• Home PageThe Home Page is a status page for you to see all the devices and seats on your account.7 tasks
• Voice TabIn the voice tab, you have a plethora of features and functions to help you manage and utilize your phone system to its fullest capacity.70 tasks
• Messaging TabIn the messaging tab you will find all the tools to help you organize and communicate with your customers via text messages.14 tasks
• eFaxDigivoice's E-Fax is ran through a separate platform than our admin console, when selecting the E-FAX option a new tab will open and take you directly to our e-fax portal of viewmyfax.com. (Pictured Below) the login and password for this is separate from your console login and is provided at the time of signup if e-fax is enabled on your account. We will walk through some general functionality of this portal here.6 tasks
• SettingsThe Settings Tab allows you to view your current account information with account number, phone number on file, and email on file, as well as update your password.2 tasks
• Softphone Tab5 tasks
• Billing TabThe Billing Tab in the Digivoice Console has a large amount of functionality allowing you to update your credit card information, see your current bill before it processes, check your discounts/coupons, download bill copies, update your payment methods, and more.9 tasks
• Reporting a BugIf you experience a bug at any point while using the Digivoice console, please let us know! The sooner we hear about it the sooner we can get a fix rolled out. You can report a bug in the Digivoice Console or using the form below. Thank you for helping keep our services free of bugs!1 task