Guides

Mobile Apps sections

  1. Download and Install Digivoice Mobile Apps

Download and Install Digivoice Mobile Apps

These instructions guide you through downloading, installing, and configuring the Digivoice Mobile App

What you'll need

  • An Admin Account or an account with Mobile App Permissions and login access to the Digivoice Console.
  • A mobile phone with the ability to download and install apps.
  • Camera permissions on your mobile app.

Download the Digivoice Mobile App

  1. 1
    Open the App Store (iOS) or Google Play Store (Android) on your mobile device.
  2. 2
    Search for Digivoice and download the app.

You can also visit digivoice.com/mobile to download the app directly.

Navigate to the Mobile App Tab in Digivoice Console

  1. 1
    On your computer or mobile browser, go to https://console.digivoice.com/ and log in to your Digivoice Console Account
  2. 2
    Navigate to the Mobile App Tab

Enable the Mobile App Extension

  1. 1
    In the Digivoice Console, click the Mobile App tab in the navigation menu.
  2. 2
    Find the extension you want to enable for mobile and click Enable.
  3. 3
    In the popup window, click Enable again to confirm.

Generate the QR Code for logging in

  1. 1
    Click the blue QR Code button to open the QR page.

Set the SMS number for the App

  • Edit the SMS number for this extension by clicking SMS Number Under "Edit"
    • You can assign any SMS number on your account; this does not affect your extension’s call flow.
    • You may also disable SMS for this extension if desired.

SMS numbers are separate from your extension number and phone calls. These SMS number optioins only affect the ability to send and receive SMS message to and from that number on this specific app instance. This setting does not affect Call Flow

Choose a directory or quick dials to sync to the App

  • Choose a directory to sync contacts from the Digivoice Console.
    • Select Quick Dials to sync to your quick dials tab.

If you made changes to directories, SMS, or quick dials, click Save to apply your settings.

Log In to the Mobile App

  1. 1
    On your mobile device, open the newly installed Digivoice App.
  2. 2
    Tap the QR button on the login screen of the app to log in with the QR Code.

Make sure to enable camera permissions to scan the QR Code.

3. Use your phone to scan the QR Code displayed in the Digivoice Console.

Grant the necessary permissions on your phone to allow the app to make and receive calls, call contacts, and run in the background to receive incoming calls.

You’re all set!

The Digivoice Mobile App is now configured with notifications and your chosen settings.

Need help? As always, if you need more help, visit us at support.digivoice.com 24/7 for our in house support