10DLC registrationRegister your number
before you text.
Carriers and the FCC require every business that texts from a 10-digit number to register with The Campaign Registry. Send us your details and we submit them for you.
What is 10DLC?
Rules every texting
business follows.
10DLC stands for 10-digit long code: the ordinary phone numbers businesses text from. To cut spam and keep real business texts delivered, registration is now required to text from one.
Digivoice doesn’t set these rules. They come from:
Mobile carriers
Verizon, AT&T, T-Mobile and the rest set the rules for business texts on their networks, and filter messages to protect their customers from spam and scams.
The Campaign Registry
TCR is the central registry where businesses and their messaging campaigns are verified. Carriers check it to confirm a text comes from a real business.
The FCC
The agency that regulates telecommunications enforces the laws that protect consumers from spam and fraud. Every provider, Digivoice included, has to comply.
Skipping it
What happens if
you don’t register.
Blocked texts
Carriers may refuse to deliver texts from an unregistered number. Texts coming in still arrive, but texts going out are affected until registration is approved.
Carrier fees
Some carriers fine businesses that don’t follow the 10DLC rules.
Lost trust
Reminders and replies that sometimes don’t arrive hurt the relationships they were meant to keep.
How it works
We handle the
paperwork.
- 01
Fill out the registration form
Send us your business details, your use cases with a sample message for each, and proof of how customers opt in.
- 02
We check it and submit it
Our team checks your details against current carrier and FCC rules, then submits them to The Campaign Registry for you.
- 03
Watch your email
TCR takes 3 to 30 business days to review. We email you if they need more information, and again once you’re approved.
- 04
Keep texting
Your number stays the same. Once you’re approved, outbound texts go out as usual and are far less likely to be filtered.
Before you start
What you’ll need
to register.
Registration comes in two parts: your brand and your campaign. Have these ready before you start the form.
Your brand
The business itself, identified by its EIN.
- DBA or brand name
- Legal company name
- EIN
- Industry
- Website, if you have one
- Business address
- Contact email and phone number
Your campaign
The kinds of texts you’ll send.
- Use case, such as marketing, customer care or notifications
- A sample message for each use case
- Links to your privacy policy and terms
- Proof of how customers opt in: a screenshot, link or form
- Whether texts contain links, phone numbers, affiliate marketing, age-gated content or lending offers
Register
Send us
your details.
The Campaign Registry is strict about accuracy. Fill this out carefully: details that meet the requirements the first time get approved faster.
Update your website’s privacy policy to meet the campaign requirements before you submit, or the campaign won’t be approved.
FAQ
10DLC questions,
answered.
I’ve texted for years without trouble. Do I still need to register?
Yes. Carrier and FCC rules now require every business texting from a 10-digit number to register, or its texts may be blocked or filtered.
Does this apply to small businesses?
Yes. Every business that texts customers from a 10-digit number has to register, whatever its size.
Is there a fee?
The Campaign Registry charges a fee for each brand it reviews, which Digivoice may cover for you. A business with more than 50 texting numbers may pay a one-time fee of up to $10 a number.
How long does approval take?
The Campaign Registry takes 3 to 30 business days. Accurate details that meet the requirements the first time keep it toward the short end.
Can I text while I wait?
Texts coming in work without registration. Texts going out are affected until your registration is approved.
Do short codes or toll-free numbers need this?
No. 10DLC registration covers 10-digit numbers only. Short codes and toll-free numbers follow their own rules.
Do I keep my phone number?
Yes. Your current number is registered as it is. There’s nothing to change.
Does registering guarantee every text is delivered?
No one can guarantee every text arrives, but registering makes blocking and filtering far less likely. Staying within the rules on restricted content, and sending texts that don’t read as spam, lowers the odds further.
Does Digivoice decide whether I’m approved?
No. We check and submit your registration, but The Campaign Registry and the carriers approve it.